Refund policy

Refund & Return Policy

At Soulwork, we are committed to delivering quality products and honoring the purpose behind everything we create. If something isn’t right, we’re here to make it right.

Returns
We accept returns on unworn, unwashed items within 14 days of delivery. Items must be in original condition with no signs of wear or damage.

Refunds
Refunds are available under the following conditions:

• Your item arrives damaged

• You receive the wrong item

• Your return is approved and meets our return requirements

Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be issued to your original payment method.

Exchanges
If you need a different size or item, please contact us and we will do our best to accommodate an exchange based on available inventory.

Non-Returnable Items

• Worn or used items

• Items returned after 14 days

• Items not in original condition

How to Start a Return
To request a return, refund, or exchange, please contact us in our contact section.

Include your order number and a brief description of the issue.

Final Note
We truly appreciate your support. Soulwork is more than a brand — it’s a mission. We stand behind every order and aim to treat every customer with fairness and respect.